Structure is not enough: Systems are the drivers of organizational behaviour and culture
Obtain this book
We begin this part with an article based upon one of Elliott Jaques’s most notable applications of requisite organization. After writing General Theory of Bureaucracy, Elliott Jaques worked with Sir Roderick Carnegie in a ten-year effort to improve the managerial effectiveness, productivity, and business results at CRA, an Australian mining company with 25,000 employees. Catherine G. Burke, Ian Macdonald, and Karl Stewart played important roles in that effort and in their article, “Structure is not enough: Systems are the Drivers of Organizational Behavior and Culture,” they describe their learning and insight over the length of the project. They recommend that designing roles at the right level and staffing them with the right people is only the first step of a complete implementation. They evolved an approach that pays early attention to values and organizational culture and designs new systems to shape desired behaviors and culture.
Major organizations and consulting firms that provide Requisite Organization-based services
A global association of academics, managers, and consultants that focuses on spreading RO implementation practices and encouraging their use
Dr. Gerry Kraines, the firms principal, combines Harry Levinson's leadership frameworks with Elliott Jaques's Requisite Organization. He worked closely with Jaques over many years, has trained more managers in these methods than anyone else in the field, and has developed a comprehensive RO-based software for client firms.
Former RO-experienced CEO, Ron Harding, provides coaching to CEOs of start-ups and small and medium-size companies that are exploring their own use of RO concepts. His role is limited, temporary and coordinated with the RO-based consultant working with the organization
Founded by Gillian Stamp, one of Jaques's colleagues at Brunel, the firm modified Jaques;s work-levels, developed the Career Path Appreciation method, and has grown to several hundred certified assessors in aligned consulting firms world-wide recently expanding to include organization design